Experience

Head of Technology to COO
Closed Door Security
2021 - PresentGlobal

Leading technical strategy, security architecture, and infrastructure delivery across global projects in IT & OT environments. Managing international teams and overseeing full project lifecycles in both public and private sectors.

Key Achievements

  • Delivered multi-region secure infrastructure projects across Europe, the Middle East and North Africa
  • Led penetration testing and red team projects for enterprise and government clients
  • Built and scaled internal technical teams and mentored junior consultants
  • Developed internal playbooks, SOPs, workflows and automation to improve delivery consistency and efficiency
  • Designed and deployed secure environments
  • Ensured accreditations of ISO and assisted with 62443 audits across the world, specifically in Maritime industry

Technologies

VMware ESXi
PFSense
Cisco
Ansible
365
Linux
Claude
N8N
Systems Solutions Engineer
Contractor
2019 - 2021UK, Germany

Provided systems engineering support and secure infrastructure solutions to a range of clients. Delivered technical services focused on reliability, automation and integration of cloud with on-premise systems.

Key Achievements

  • Designed and implemented network infrastructure using Aruba switching for small & medium businesses
  • Automated system administration tasks using Bash and Python scripting, improving operational efficiency
  • Managed hybrid environments with Microsoft 365 and Azure, including identity and access configuration
  • Supported Linux-based server environments, optimising for performance and uptime
  • Acted as a technical advisor to clients

Technologies

Linux
Aruba
Bash
Python
Microsoft 365
Azure
Systems Support Engineer
Carpenters Solicitors
2017 - 2019Liverpool, UK

Provided comprehensive 1st and 2nd line technical support for law firm operations, managing IT infrastructure, user support, and system maintenance. Ensured business continuity through proactive monitoring and rapid incident resolution.

Key Achievements

  • Maintained 99.5% system uptime through proactive monitoring and preventative maintenance
  • Resolved 95% of user tickets within SLA timeframes, improving user satisfaction
  • Implemented backup and disaster recovery procedures, reducing data loss risk
  • Assisted with ISO accreditation process and compliance documentation
  • Managed user accounts, permissions, and security policies across domain environment
  • Deployed and maintained hardware including servers, workstations, and network equipment

Technologies

Windows Server
Active Directory
Exchange
Office 365
VMware
Backup Solutions
Network Management
ITIL
Career Transition
Construction → Technology
Pivoted from physical construction management to IT systems
Site Manager (Construction)
Various Employers
2013 - 2017UK & Australia

Progressed from labourer to site manager in construction projects. Managed complex construction sites and coordinated multi-disciplinary teams to deliver projects on time and within budget.

Key Achievements

  • Advanced from labourer to site manager through dedication and skill development
  • Managed construction sites with up to 30 personnel per site
  • Coordinated construction projects across UK and Australian markets
  • Ensured compliance with health and safety regulations on all sites
  • Delivered projects on schedule while maintaining quality standards
  • Developed strong leadership and project management skills in high-pressure environments

Technologies

Project Management
Health & Safety Compliance
Team Leadership
Quality Control
Risk Assessment
Site Coordination